Help center
Short answers to the questions people ask most about using CV Analyz. If yours is not here, write to us and a person will reply.
Getting started
Do I need an account?
No. You can try an analysis, an improvement or a new CV without one. We create a temporary anonymous account for that one request, with no name or email. If you then sign up on the same device, your result moves to your account.
What is the difference between check, analyze and improve?
The free check shows how readable your file is for tracking software, using fixed rules and no AI. An analysis uses AI to score your CV section by section and explain the gaps. An improvement rewrites your CV for a target job and lets you pick a template.
I do not have a CV. Can I still use it?
Yes. Choose Create a CV and answer simple questions about your experience, education and skills. No file is needed to start.
Which files can I upload?
PDF or Word files up to 5 MB. If your file is a scan or an image, export a text PDF first, because almost no text can be read from an image.
How long does an analysis take?
Usually about 30 seconds, depending on file size and demand. You will find the report under Reports when it is ready.
Which languages are available?
Ten: English, German, French, Spanish, Portuguese, Turkish, Indonesian, Arabic, Chinese and Japanese. You can get a report in any of them, whatever language the site is in.
Credits and payment
What does the free trial include?
One analysis, which can be a single CV or a batch of up to 3, and one AI CV creation or improvement. It is a one-time trial per account and does not renew. The free ATS check does not use it.
How do credits work?
One credit is one analysis or one improvement. Paid plans add credits every 30 days, and unused credits roll over up to the limit of your plan. You can also buy credits without a subscription. Current prices are on the pricing section of the home page.
Can I get a refund?
As a consumer, you can withdraw within 14 days for a full refund as long as you have not used a credit. Using a credit starts the service, and the right of withdrawal then lapses. Our refund policy has the full terms.
Who handles my payment?
Dodo Payments, our payment partner, is the merchant of record. It processes your card and billing details, handles invoices and taxes, and we never store card data on our servers.
Can recruiters analyze many CVs at once?
Yes. Paid plans and purchased credits allow batches of up to 100 CVs, and the free trial allows a batch of up to 3.
Your data and privacy
Do you keep my CV file?
The original file is never stored. Its text is kept for no more than 24 hours, so that an analysis can link to the improvement step, and is then deleted automatically. The report stays until you delete it.
Is my CV used to train AI?
No. To create an analysis, the text is sent over an encrypted connection to our AI provider, Anthropic, only to process it. Your CV is not used to train models, and we do not sell your data.
Where is my data stored?
On a server in Germany, within the EU. Our privacy policy lists the service providers that process data and the safeguards for each.
How do I delete my reports or my account?
You can delete CVs and reports at any time, and they are removed from the server immediately. You can delete your whole account in Settings. Invoices are kept for 8 years because German tax law requires it.
Reports and account
Does a good score mean I will be hired?
No. The score is a guide to what you can improve. It does not predict an interview, and we do not measure hiring results. The decision always stays with people.
Can I download my report?
Yes. Reports can be downloaded as a PDF, which you can save or share.
I did not get my confirmation email.
Check your spam folder first. On the sign-in page you can ask for the email to be sent again. If it still does not arrive, write to [email protected] from that address.
I forgot my password.
Use the forgotten password link on the sign-in page, and we will email you a link to set a new one.
Still need help? Write to [email protected] or use the contact form.