Business Analyst and Product Manager CV: Skills, Metrics and Examples

Business analysts and product managers sit between business, users and technology. Their CVs fail when they list activities (workshops, requirements, backlog) without showing what changed for the business.

Keywords by role

• Business analyst: requirements elicitation, user stories, process mapping (BPMN), gap analysis, UAT, SQL, Power BI, stakeholder management.
• Product owner: backlog prioritisation, Scrum, acceptance criteria, sprint reviews, Jira.
• Product manager: product strategy, roadmap, discovery, A/B testing, OKRs, product analytics (Amplitude, Mixpanel), go-to-market.

Show business impact

• «Mapped and redesigned the claims process; average handling time fell from 9 to 5 days.»
• «Defined requirements for a self-service portal that reduced support tickets by 28 %.»
• «Led discovery and launch of a new onboarding flow; activation rose from 31 % to 44 %.»
• «Prioritised the backlog with the RICE method, delivering 3 revenue features one quarter early.»

Certifications

ECBA, CCBA or CBAP (IIBA), PSPO or CSPO for product owners, and product management courses. List only what you have completed.

Moving into BA or PM

Common paths come from operations, customer support, QA, consulting and software development. Show where you already translated needs into solutions: a process you fixed, a tool you specified, data you analysed.

Activities show you were busy. Metrics show you mattered.

Find the missing keywords

CV Analyz covers more than 780 professions, including business analysis and product roles. It compares your CV with the job ad, shows missing methods and tools, and rewrites activities into results using only the facts you provide.